KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time 2 hours 9 minutes
Members 1
FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?

Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Tutorials
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FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?
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Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Maps: How to use GPS maps for vehicle tracking?
FiOS Maps: How to use GPS maps for vehicle tracking?
Preview

Most frequent questions about GPS maps answered in 1 minute.

- What objects can you control on the map?
- How to select between OSM, WebGIS, and connect Google Maps?
- How to navigate, resize, zoom the map?

FiOS Maps: How to work with different types of maps?
FiOS Maps: How to work with different types of maps?
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Google Maps, Bing, OpenStreetMap, Wikimapia – which is your favorite? In FiOS 10 you can work with any of these geodata sources, maps, and their variations – like Hybrid, Satellite, or Traffic. Watch this video to start working with the maps you like most.

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HAZER Tutorials
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HAZER: How to replace the logo?
HAZER: How to replace the logo?
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HAZER is an IoT platform that allows managing moving and stationary assets through sensors. The platform is used in Healthcare, Production, Hospitality, Transportation, and other areas. Companies globally can use HAZER under their own brand. This video explains how to do this.

Need more information? Request a live demo via the chat box in the lower right corner.

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HAZER: How to create a monitoring Dashboard?
HAZER: How to create a monitoring Dashboard?
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HAZER IoT platform allows managing thousands of sensors on a single Dashboard.

This video explains how to create the Dashboard and adjust it to your screen for convenient sensor monitoring.

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HAZER: Location managing devices
HAZER: Location managing devices
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HAZER is the IoT platform to track moving and stationary assets through sensors. Thanks to the 'track-and-trace' feature in HAZER, you can see not only what is happening with your cargo, buildings, and vehicles, but also where it happens. This video explains how to manage location detection devices in HAZER, including:

- How to add a location detection device to HAZER and track your assets on the map?
- How to monitor groups of objects on the map?
- How to share the location of your assets with different system users?

Need more information? Request a live demo via the chat in the lower right corner.

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EPORT Tutorials
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EPORT: How to create a partner on your account?
EPORT: How to create a partner on your account?
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EPORT helps to build a delivery ecosystem and build a control center for all 3PL activities. 3PL service providers, carriers, and customers can work in a single system and make all the associated processes transparent.

This video tells how to create a partner on EPORT. It can be a customer, supplier, or any other user. You will learn how to:

- Add a partner with detailed descriptions and contact information.
- Manage event-based notifications for the partner.

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EPORT: How to manage trips in the 3PL interface?
EPORT: How to manage trips in the 3PL interface?
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EPORT is the platform for third-party logistics companies, where they can manage every 3PL process and element, including fleets, carriers, customers, transportation orders, and billing. This video explains how to manage trips in EPORT, including:

- How to track the location of transport vehicles?
- How to update trip statuses – approved, loading, departed, etc. – both manually and automatically?
- How to add customer digital signatures?
- How to analyze and edit trip details after it’s finalized?

Need more information? Request a live demo via the website chat in the lower right corner.

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EPORT Real Time Status Of Vehicles
EPORT Real Time Status Of Vehicles
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EPORT is the software for 3PL service providers that allows managing carriers, drivers, vehicles, cargo, and billing documents.

EPORT allows senders and carriers to interact within a single interface. This video explains how a logistics operator can:

- Find the vehicles nearest to orders on the map;
- Check their statuses – busy, occupied, available;
- Create a new trip and assign a vehicle to it.

This functionality will save significant time on checking vehicle availability and location by phone calls.

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GOFER Tutorials
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GOFER: Driver mobile application
GOFER: Driver mobile application
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GOFER is an Uber-like platform for business ride management. It allows monitoring how your company cars are used, where do your employees travel, and how much do you pay drivers.

This video explains how to use GOFER Driver App:

- View requested trips
- Accept or reject requests
- Navigate to the delivery or pickup points via Google Maps
- Start or finish the ride
- Track earnings
- View trip history and statistics

Need more information? Request a live demo via the chat in the lower right corner.

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GOFER: How to use the mobile app for managers?
GOFER: How to use the mobile app for managers?
Preview

GOFER is an Uber-like platform allowing businesses to manage corporate vehicles and business rides on their laptops and smartphones. The software offers a web interface and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for managers:

✅ View vehicle requests made by employees;
✅ View trip details;
✅ Confirm or reject the request.

Need more information? Request a live demo on https://www.kloudip.com/gofer

Check out other tutorials on our eLearning portal:
https://bit.ly/3sq65Yz

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GOFER: Summary report
GOFER: Summary report
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GOFER is an Uber-like platform to manage company cars and business rides. It offers one-click car booking, employee tracking outside the office, and company fleet usage analytics.

This video shows how to create a summary report, showing the details of each completed trip, including:

- The passenger and the vehicle
- Trip purpose
- When and where the ride started and ended
- Distance traveled and payment to the driver
- Comments by employees, managers, dispatchers about the ride
- Confirmations for booking the vehicle

Need more information? Request a live demo via the chat in the lower right corner.

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