KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time 2 hours 9 minutes
Members 1
FiOS Maps: How to use GPS maps for vehicle tracking?
FiOS Maps: How to use GPS maps for vehicle tracking?

Most frequent questions about GPS maps answered in 1 minute.

- What objects can you control on the map?
- How to select between OSM, WebGIS, and connect Google Maps?
- How to navigate, resize, zoom the map?

FiOS Tutorials
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FiOS Maps: How to use GPS maps for vehicle tracking?
FiOS Maps: How to use GPS maps for vehicle tracking?
Preview

Most frequent questions about GPS maps answered in 1 minute.

- What objects can you control on the map?
- How to select between OSM, WebGIS, and connect Google Maps?
- How to navigate, resize, zoom the map?

FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?
Preview

Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Monitoring List: How to add and remove units?
FiOS Monitoring List: How to add and remove units?
Preview

To start tracking vehicles you need to add them to the worklist. See how to do it manually and automatically in the FiOS fleet management system. Plus, learn to quickly clear your monitoring list without deleting units from the system.

HAZER Tutorials
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HAZER: How to view and manage notifications?
HAZER: How to view and manage notifications?
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HAZER is the IoT platform to monitor sensors and counters installed in buildings or vehicles. Plus, you can manage moving and stationary assets via sensors and other IoT devices. This video explains how to:

1. Set up and view notifications on anything that happens with your vehicles, buildings, cargo, and equipment.
2. Enable and disable the existing notifications.
3. Receive notifications on your smartphone.
4. Search for notifications.
5. View notification log in a report.

In this video, you will also learn each notification parameter in detail to set up highly personalized and meaningful notifications.

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HAZER: Location managing devices
HAZER: Location managing devices
Preview

HAZER is the IoT platform to track moving and stationary assets through sensors. Thanks to the 'track-and-trace' feature in HAZER, you can see not only what is happening with your cargo, buildings, and vehicles, but also where it happens. This video explains how to manage location detection devices in HAZER, including:

- How to add a location detection device to HAZER and track your assets on the map?
- How to monitor groups of objects on the map?
- How to share the location of your assets with different system users?

Need more information? Request a live demo via the chat in the lower right corner.

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HAZER: Organization statistics
HAZER: Organization statistics
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HAZER is the IoT platform to track sensors and counters in vehicles and buildings. You can monitor any number of sensors in real-time, view analytics in reports, receive online notifications, and create separate monitoring dashboards for every room, vehicle, and facility.

This video explains where to find the insights into how your organization uses the IoT platform – all your sensors, reports, notifications, monitoring dashboards, system managers, and administrators.

Need more information? Request a live demo via the chat in the lower right corner.

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EPORT Tutorials
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EPORT: How to create a partner on your account?
EPORT: How to create a partner on your account?
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EPORT helps to build a delivery ecosystem and build a control center for all 3PL activities. 3PL service providers, carriers, and customers can work in a single system and make all the associated processes transparent.

This video tells how to create a partner on EPORT. It can be a customer, supplier, or any other user. You will learn how to:

- Add a partner with detailed descriptions and contact information.
- Manage event-based notifications for the partner.

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EPORT: Creating orders with multiple points
EPORT: Creating orders with multiple points
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EPORT is the software for 3PL service providers that allows managing orders, carriers, customers, drivers, and transport in one interface. It offers order management, GPS tracking, billing, routing features, and much more.

This video explains how to manage delivery orders, including:

- Creating logistics orders with multiple stop points;
- Checking estimated mileage and cost per kilometer;
- Combining orders for optimized delivery;
- Backhauling orders.

For more information contact us via the website.

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EPORT: How to set trip date and time based on order date?
EPORT: How to set trip date and time based on order date?
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EPORT is the platform to manage 3PL operations. It allows controlling delivery orders, carriers, customers, drivers, and transport in a few clicks.

In EPORT, among other things, you have the list of orders. For each, you can plan trips and assign vehicles from available carrier fleets.

This video explains how to create such a trip and set its date and time based on the order date.

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GOFER Tutorials
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GOFER: Manager approval for trip requests
GOFER: Manager approval for trip requests
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GOFER is the software to manage business rides and employee transport. It simplifies the life of all users and managers of the company cars:

- One-click car booking for employees
- Car usage analytics for fleet managers and dispatchers
- Payments per miles and trips for drivers
- Employee work time monitoring outside the office for managers

This video explains how GOFER can help managers control their employees in business trips:

- Confirm or reject car requests
- View business trip details
- Add comments to each trip

Need more information? Request a live demo via the chat in the lower right corner and or learn more on https://www.kloudip.com/gofer.

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GOFER: How to use passenger mobile app?
GOFER: How to use passenger mobile app?
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GOFER is a platform to manage employee transportation and business rides. For passengers, it offers an Uber-like mobile app. Using it, an employee can book a company car in a few clicks. This video explains how to work with the mobile application, including:

- Log in to the app and edit your profile, as a passenger;
- Request a business or private trip on a company car;
- Track your request status and view ride history.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a live demo and free trial for your company:

Need more information? Request a live demo on https://www.kloudip.com/gofer

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GOFER: Driver mobile application (Sinhala)
GOFER: Driver mobile application (Sinhala)
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GOFER is the platform for corporate transport management. It enables one-click car booking, digitalized transport request management, and company car usage analytics, and much more.

GOFER mobile app was designed for drivers to communicate with passengers, managers, and track earnings. This video explains how to:

- View requested trips
- Accept or reject requests
- Navigate to the delivery or pickup points via Google Maps
- Start or finish the ride
- Track earnings
- View trip history and statistics

Need more information? Request a live demo on https://www.kloudip.com/gofer.

Check out other tutorials on our eLearning portal:
https://bit.ly/3sq65Yz

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